The launch of the Malaysia Expatriate Talent Service Centre (MYXpats Centre) represents continuous innovation in the delivery of immigration services for expatriates in Malaysia. Based in Surian Tower, Petaling Jaya, MYXpats Centre is a one-stop centre that will process and issue all Employment Pass (EP) applications and other EP-related passes for expatriates working in Malaysia. It is jointly managed by the Immigration Department of Malaysia and Talent Corporation Malaysia Berhad (TalentCorp).
In June 2014, Prime Minister Datuk Seri Najib Razak committed to reducing the processing time of EP applications to only five working days. Under the leadership of Datuk Seri Dr Ahmad Zahid Hamidi, as Minister of Home Affairs, that commitment has been realised with the establishment of the MYXpats Centre as a partnership between the Immigration Department and TalentCorp and overseen by the Ministry of Home Affairs. Since MYXpats Centre started operations in June 2015, more than 80% of EP applications have been approved within the five-day client charter.
TalentCorp is managing the day-to-day operations of the MYXpats Centre, supporting the Department of Immigration with talent-specific inputs, and providing employers and applicants with services that are easy to use and access.
MYXpats Centre will help support Malaysia’s aspirations to achieve high income status by Year 2020. By enhancing expatriate immigration services it will serve to enhance the ease of doing business in Malaysia for investors.
MYXPAts Centre will process and issue the following expatriate passes: Employment Pass, Dependant Pass, Social Visit Pass (Long Term) and Visit Pass (Temporary Employment).
The centre leverages on TalentCorp’s experience working with leading employers in key industry sectors such as Electrical & Electronics, Oil and Gas, Financial Services and Business Services among others.
“Malaysia’s robust economic growth is creating high-value career opportunities across our priority sectors, so it is important to match these opportunities with the best talent available. This will ensure that our companies are globally competitive and are able to drive the Malaysian economy further,” said Datuk Seri Abdul Wahid Omar, minister in the Prime Minister’s Department.
Truly a one-stop centre
Deputy Prime Minister of Malaysia (DPM) and Minister of Home Affairs, Datuk Seri Dr Ahmad Zahid Hamidi, officially opened the MYXpats Centre on Sep 1, 2015.
The DPM was represented by the Deputy Minister of Home Affairs, Datuk Nur Jazlan Mohammed. The minister in the Prime Minister’s Department, Datuk Seri Abdul Wahid Omar, was also in attendance.
While reviewing the performance of MYXpats in the three months since it began operations in June 2015, they were delighted to see that the promise to companies and investors had been made good.
“I am delighted to see that MYXpats Centre has already surpassed its client charter KPI of approving 70% of Employment Pass applications within five working days.” – Datuk Seri Dr Ahmad Zahid Hamidi, DPM