What makes bosses great? What can bosses do to improve their organisations?
These are some of the questions that may come to mind when one is considering taking on the challenge of becoming a boss in their organisation.
According to Harvard Business School Professor Linda Hill, being aware of how you act and how others (your employees) are like when they are with you, is something every boss should practise.
Being mindful of how your actions influence the people and environment around you, and in turn how the people and environment influence your behaviour can give you insights into how certain work-related problems are triggered and maintained.
A boss that understands how the different aspects of an organisation interact will know the best possible way to manage that organisation.
Next, a good boss would also know how to treat their employees with the respect they deserve. As the golden rule decrees:
“Do unto others as you would have them do unto you.”
Employees should know that their boss values the effort and quality of their work. Knowing that they are appreciated motivates them to continue working to the best of their abilities.
Creating an environment of trust and support is another attribute of a great boss.
A boss who puts his/her trust in his/her employees and supports their ideas indicates that he/she believes in the abilities of the people in the organisation.
For employees, trusting their boss to make the right decisions is also a sign that their boss is a good leader.
Lastly, great bosses are able to provide their employees with the resources they need in order to perform their absolute best at work.
Resources can be anything from direction to training. They should be provided in a way that allows employees to take pride in their own work.
Keep in mind that along with all these characteristics, believing in your own abilities is one of the most important attributes to have in order to be a successful, great boss.
Once you are confident in yourself, you will be able to emulate these other qualities not only in the workplace, but in other areas as well.
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