Raise Your Game: Importance Of Asking The Right Questions

When Kimberly Clark's HR team approached us about bringing 47 foreign specialists to Malaysia for a critical manufacturing expansion, they expected the usual challenges: visa paperwork, regulatory compliance, and processing timelines. What they didn't expect was the leadership crisis that nearly derailed their entire project three months later. The work permits arrived on schedule. The expatriates settled into Kuala Lumpur. But by month three, productivity had dropped 35%, two senior engineers had resigned, and the local Malaysian team was requesting transfers. The problem wasn't immigration. It was integration. And it revealed a blind spot that costs Malaysian companies millions annually: the failure to lead across cultures.

As employees, we spend more time in the office than our homes. Despite this fact, there is a significant shortage of empathy in the workplace. What happens to the organisation if this shortage of empathy persists? Alvin Teoh from Leaderonomics shares with us the need for empathy and its effect in the workplace.

“Be passionate, be proactive, never say die and never make excuses” is Bill Rancic’s advice to any aspiring entrepreneur.