Conflict is normal. Among the causes of conflicts within an organisation are:

1. the processes are weak – there are no clear-cut processes on how things are supposed to be done.
2. lack of clarity on roles and responsibilities.
3. interpersonal skills

The right way to address conflicts are by:

1. being warriors (identify and address conflicts)
2. being sensitive to empathise
3. learning from conflicts
4. being graceful

 
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If you would like to speak to our fellow Corporate Services team on how we can help your organisation, email us at training@leaderonomics.com. To know more about what Leaderonomics do as a social enterprise, check out www.leaderonomics.org. For our other Raise Your Game podcasts, click here.