Gaining Credibility

Leadership change is one of the most defining moments in any organisation. In healthcare settings, these transitions carry added weight because leadership decisions influence patient outcomes, staff morale, and long-term operational stability. Whether an organisation is bringing in a new executive to lead expansion, stabilise performance, or guide cultural change, the way leadership transitions are handled can determine success or stagnation.

Rashmi Menon, Country Managing Director of Leaderonomics Services Malaysia, speaks on the importance of authentic leadership in today's fast changing world, key characteristics and qualities of authentic leaders, and strategies for building trust with team members and colleagues.