Attention, Please

The ability to grab someone’s attention is an art we all need to learn and exercise in life. Credibility plays a major part in this. The more credible you are, the more others are willing to listen to you. The question is, how can people project credibility? While content matter expertise is certainly one aspect of the answer to this question, the way we carry ourselves also plays a part.

Here are a few behavioural tips on how to capture the attention of others according to an article by Cara Hale Alter, author of The Credibility Code:

1. Maintain your head level

Cesar Millan, the notable dog trainer, has such a strong presence that dogs easily listen to him. Alter explains that

“dogs recognise his alpha status by the way he carries himself.”

How can this be applied in the business world? By maintaining your head level! Don’t raise or drop your chin. A great way to try this is to lengthen out your spine and balance your head level. Then, move only your head as if you are a camera on a tripod. Keep your body still while scanning your surroundings.

2. Speak at a moderate volume and project your voice

A constant problem that people face with volume is that they speak too softly. However, many are not aware that your vocal skills can be easily adjusted. To capture attention, project your voice. Use your diaphragm when you speak and strengthen that muscle by exercising it. For example, you can try saying all the days of the week or the months of the year in a single breath. But remember, this is about better voice projection, not shouting!

3. Hold eye contact

According to Alter, “there is a difference between making eye contact and holding eye contact.” Holding eye contact for at least three to five seconds will increase your confidence and credibility. Give this a try. Start by conversing with your colleagues and consciously holding eye contact. You can look away briefly but avoid the habit of looking here and there when speaking to them.

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