One of the most significant shifts in recent years has been the move towards remote work, with many businesses now operating entirely online. In fact, a recent online study revealed that in 2022 the number of people choosing to work remotely increased by 24% in comparison to 2021.
For B2B businesses, this shift has been particularly challenging. B2B transactions often involve complex processes that require collaboration between different teams and departments, and the lack of face-to-face interaction can make it difficult to ensure that these processes run smoothly.
With that being said, below, we’ll explore some of the best ways to simplify B2B business processes while working remotely.
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Use a global PEO for your workforce
There is only one place to begin, and this is with hiring a global PEO for your workforce. PEO stands for Professional Employer Organisation. Therefore, a global PEO is a company that provides employment solutions for businesses that operate internationally.
By partnering with a global PEO, you can simplify your HR and payroll processes, ensure compliance with local laws and regulations, and reduce the administrative burden of managing a remote workforce.
A global PEO will handle all elements of employment, including:
- Benefits administration
This can be particularly useful for B2B businesses that operate in multiple countries or have a distributed workforce. By using a global PEO, you can ensure that your workforce is managed efficiently and compliantly, regardless of their location.
Hire a specialist B2B SEO company
SEO (Search Engine Optimisation) is the process of optimising your website and content to rank higher on search engines like Google.
By partnering with a B2B SEO agency, you can improve your online visibility, attract more traffic to your website, and generate more leads for your business.
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One of the top B2B SEO companies available today can help you simplify your B2B processes by taking care of your online marketing needs. This includes keyword research, content creation, website optimisation, link building and guest posting.
By outsourcing these tasks to a B2B SEO agency, you can free up time and resources to focus on other important aspects of your business.
Leverage product roadmapping tools
Product roadmapping is the process of planning and visualising the development of a product over time.
By utilising product roadmapping tools, B2B businesses can simplify their product development processes and ensure that all stakeholders are aligned on the product vision.
Product roadmapping tools allow teams to collaborate on product development, visualise the product roadmap, and prioritise features based on customer feedback and business goals.
By utilising these tools, B2B businesses can:
- Streamline product development processes
- Reduce the risk of miscommunication
- Ensure the whole team is working together toward the same goals
Examples of these tools include Zeda.io, AirFocus, ProductPlan, and Dragonboat. These tools are designed to help teams plan, track, and manage their projects more effectively, making them an essential part of any B2B business's toolkit.
Streamline remote communication channels
Effective communication is essential for any business, and this is especially true for B2B businesses that are working remotely.
To simplify B2B business processes, it is essential to streamline communication channels to ensure that all stakeholders are aligned and informed.
One way to streamline communication channels is to use a project management tool that allows for real-time collaboration and communication.
Platforms like Slack, Microsoft Teams, and Zoom can facilitate virtual meetings, chat, and file sharing, allowing teams to stay connected and informed regardless of their physical location.
Another way to streamline communication channels is to establish clear communication protocols and guidelines.
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This includes setting expectations for response times, establishing channels for urgent communication, and providing guidelines for email and chat etiquette.
By establishing these protocols, B2B businesses can ensure that communication is efficient, effective, and consistent across teams.
Create standard operating procedures
Creating standard operating procedures (SOPs) is an effective way to simplify B2B business processes while working remotely.
SOPs provide a step-by-step guide for completing tasks, ensuring that all team members are aligned on the process and reducing the risk of errors and miscommunication.
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SOPs can be created for a wide range of business processes, including:
- Customer support
- Product development
By documenting these processes, B2B businesses can ensure that they are consistent, repeatable, and scalable.
Automate business processes
Finally, automating business processes is another effective way to simplify B2B business processes while working remotely.
Automation can reduce the amount of manual work required to complete repetitive tasks, freeing up time and resources to focus on more strategic initiatives.
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There are many business process automation tools available, such as Zapier, Customerly, HubSpot, Mailchimp, and Hive.
By automating tasks such as data entry, file transfers, and notifications, B2B businesses can streamline their operations and ensure that tasks are completed quickly and accurately.
Enjoy greater productivity and better results while working remotely by simplifying B2B processes
As you can see, there are many ways to simplify B2B business processes while working remotely. By leveraging technology and outsourcing certain tasks, B2B businesses can streamline their operations and ensure that they remain competitive in the new normal.
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