RYG: Leadership Lessons From Starbucks And Howard Schultz

May 09, 2011 • 25 Min Podcast

Interestingly, Howard Schultz was not the founder of Starbucks; he was one of its employees who helped Starbucks grow before becoming its CEO and Chairman. He strives to have a company that could have a relationship with its employees.

He wants to build a company that has a soul – a company that has a connection with its community. He insists that all employees get comprehensive healthcare. He also introduces programmes that engage employees and customers.

Share This

Leadership

Leaderonomics x BFM

Tune in to listen to various Leaderonomers interviewed on pertinent leadership topics on BFM radio.

The difference between a good leader and a great one often comes down to how they think—not what they know. Technical knowledge, experience, and discipline are essential, but they’ll only take a leader so far. Great leaders look at problems differently. They question assumptions, explore unconventional solutions, and turn challenges into opportunities for growth. Innovation isn’t just about developing new products or technology—it’s about cultivating a mindset that encourages curiosity, experimentation, and adaptability. This way of thinking fuels progress in every area of leadership, from decision-making to team development and strategic planning.

Oct 30, 2025 • 5 Min Read