Raise Your Game: Do You Make Good Decisions?

Technology is a foundation for most business operations, including communication, customer service, inventory management and financial reporting. Leaders cannot treat IT systems as isolated technical departments because they have a broad impact on company performance. When systems are slow or unreliable, the entire organisation is affected. Employees produce less work, customers are less satisfied and operational costs are higher. Reviewing IT performance metrics helps leaders determine if their technology helps or hinders business goals.

Jayson Chik, Director of Unorthodox Learning eXperiences at Leaderonomics talks about how decision making equips us to drive change

As a child, it never occurred to Chiang Chen Seng that he would choose number plate making as his profession.