DID YOU KNOW? – Managing Conflict




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The World Health Organisation reported violence as the top worldwide public health problem in 1994

“Peace is not the absence of conflict but the presence of creative alternatives for responding to conflict – alternatives to passive or aggressive responses, alternatives to violence.” – Dorothy Thompson

“Do not think of knocking out another person’s brain because he differs in opinion from you. It would be as rational to knock yourself on the head because you differ from yourself 10 years ago.” – Horace Mann

“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” – William James

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