Publications By

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Jaquie Scammell

Jaquie Scammell is the author of Creating a Customer Service Mindset (Major Street). She is a sought-after speaker, facilitator and coach working with some of the largest global workforces in retail, banking and hospitality. She has also worked with major airports, stadiums and events, from Wembley Stadium in the UK to the Australian Open Grand Slam in Melbourne.

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