Dr Arul Aruleswaran
Dr Arul currently works for GEODIS Asia Pacific as the Director of Transformation, embarking on regional transformation with the Asia Pacific team to leapfrog disruption in the supply chain industry by creating customer value proposition, reliable services and providing accurate information to customers. He has driven transformation initiatives for government services and also assisted various Malaysian and Multi-National Organisations using the Lean Six Sigma methodology.
Creating and Delivering Value to Customers
By ARUL ARULESWARAN. A business exists to satisfy a customer’s need through the products or services it offers. Without a customer there is no market and therefore there is no demand, and hence what remains is only potential. Converting the potential into an effective demand and the sale (how) is only possible when the value to the customer is realised and thereafter wealth is created by the business (what).
Transformation During Turbulent Times
By ARUL ARULESWARAN. Over centuries the world has experienced several occasions of turbulent times. This article aims to explore the constraints that exist in an organisation and how it can be achieved by revisiting the theory of business and spirit of performance.
Management Systems: Leadership and Effectiveness (Part 2)
By DR ARUL ARULESWARAN. In this installment, we will consider the all-important external aspects of management systems. In particular, what are the drivers of organisational results and performance as these are important measures of customer satisfaction.
Leaders Transforming Organisations Exponentially
By DR A. ARULESWARAN. How should a mature organisation develop its in-house experts to become leaders that can lead, transform and disrupt the market exponentially?
Management Systems: Leadership and Effectiveness (Part 1)
By ARUL ARULESWARAN. Do you have proper systems in place to enable your executives to take action to meet your business objectives? Find out the theories behind creating effective management systems.
Leading Digital Transformation
By DR A. ARULESWARAN. What should a leader in an organisation do if it is in an industry that is to be affected by digital disruption? Does the leadership start seeking out for the best Chief Information Officer (CIO) and delegate the entire transformation responsibility to this person?
Frederick Taylor: Putting the Science in Management
By DR ARUL ARULESWARAN. On Frederick Taylor's 'scientific management' rests, above all, the tremendous surge of affluence in the last seventy-five years which has lifted the working masses in the developed countries well above any recorded level.