Raise Your Game: Leadership And Conflict Management

Conflict is normal. Among the causes of conflicts within an organisation are:

1. the processes are weak – there are no clear-cut processes on how things are supposed to be done.
2. lack of clarity on roles and responsibilities.
3. interpersonal skills

The right way to address conflicts are by:

1. being warriors (identify and address conflicts)
2. being sensitive to empathise
3. learning from conflicts
4. being graceful