We constantly believe that our employees are not able to listen to us. And we try to hammer the message across numerous times through multiple means. But the real issue may not be our employees’ listening ability, but ours (i.e. business leaders).
If you were asked “Who taught you how to speak, read, and write?” you’d probably be able to list teachers who helped you develop those communication skills.
But what if the question was: “Who taught you how to listen?” For most people, the answer would be “no one”.
Roshan Thiran from Leaderonomics talks about ‘Are you listening?’. Is listening really an issue for business leaders?
Click play to listen (yes, please listen well) to the podcast: