Is It Better to be Feared or Loved?

A senior L&D manager I spoke with recently described her quarterly ritual with weary precision. Every three months, she rewrites the same leadership development deck, the one on giving difficult feedback, polishes the talking points, books a room, and watches a third of the registrants quietly skip the session. The slides are good. The content is sound. And almost nobody finishes the self-paced PDF version she emails afterwards as a "convenient alternative." Her completion data is a graveyard of good intentions. She is not alone, and the problem is not the quality of her material. It is the format.

Mydin is where it is today because of the founder’s and the leaders’ great business acumen. This is an incredible Malaysian success story which will inspire you in entrepreneurship. We were blessed to interview one of the key leaders of the Mydin business some time ago.